Privacy Policy

1. Introduction

At Solebase, your privacy is very important to us. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, and under what circumstances we share your data with third parties—all solely to provide you with our service.

2. Information We Collect

In order to provide our service, we collect various types of personal data from you, including but not limited to:

• Full name
• Email address
• Passport copy
• Home country address
• Business name and details
• Business activity description
• Other information you provide during registration and when using our services

In addition, while we do not currently use cookies or analytics on our website, please note that:

• Our payment provider may use cookies as part of their processing system.
• We may add analytics or other tracking technologies in the future (for purposes such as website functionality and analytics, but not for advertising or re-targeting).

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services (including registering your business, providing you with a Canadian address, and supporting your online business).
• Process payments through our payment provider.
• Provide customer support and respond to your inquiries.
• Conduct marketing activities related to our services (only when applicable).

4. How We Share Your Information

Your data is shared only with trusted third parties when necessary to provide our service. For example:

• We share the required information with government agencies to register your company.
• We share information with our payment processor to handle payments.
• We may share data with service providers that help us offer customer support and manage our business operations.
• We do not sell or rent your personal information to any third parties for marketing or other unrelated purposes.

5. Cookies and Tracking Technologies

Currently, we do not use cookies on our website. However, please note:

• Our payment provider may use cookies as part of their service.
• We may add analytics or functionality-related cookies in the future.
• We will not use cookies for advertising or re-targeting purposes.

6. Data Security

We employ commercially reasonable measures and the best available methods to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission or storage is 100% secure.

7. User Rights

You have the right to request deletion of your personal data under certain conditions. Specifically:

• You may request that your data be deleted if you are no longer using our address, and only after the company we registered for you has expired without being renewed.

If you wish to exercise this right or have any concerns about your data, please contact us using the details provided below.

8. International Data Transfers

To provide our services efficiently, your data may be stored or processed in countries outside of Canada. We take steps to ensure that your information is protected in accordance with this Privacy Policy regardless of where it is processed.

9. Compliance with Privacy Laws

Where applicable, we comply with all relevant privacy regulations. For our Canadian operations, we strive to adhere to the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA) or any other applicable privacy laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated policy on our website and, where appropriate, notify you via email. Your continued use of our services following any changes signifies your acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: help@solebase.co

WhatsApp: Click here

Solebase.co, owned by ITECH WORLD CO., registered in Ontario, Canada under BIN number 1000972863

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.